Cliqscout Blog

Posts Tagged ‘social media’


Social Media Strategy

Posted by: admin  /  Tags: , , ,

Are you satisfied with your social media efforts?

Effective early adopters of social media marketing that have larger followings often achieve greater success. This comes as no surprise for businesses that commit resources to be proactive promoting their marketing strategy with a consistent message.  The businesses that are unhappy with their results tend to brush over the opportunity social media provides them to propel their brand into cyberspace. Once again, the harder you work at using social media tools, the greater value you provide your customers and the higher ROI you get from them.

Successful social marketing is not just a turn key operation where you set it and forget it. It requires a voice from your business that sets the tone for your brand. A simple social media set up with occasional postings and tweets ads value as a SEO tool, building one way links back to your main site, but it will not help you build a following. Achieving true business success will take time and patience. Since social media  is higher up in the search funnel, instant sales may or may not happen. With the proper long term social marketing plan in place, the payoffs are substantial with increased search visibility, brand loyalty and trust, and a bigger influence on frequent followers.

Don’t write off early results to disillusionment because sales didn’t just jump off the charts. Without a plan or social media strategy ion place, any tool can be a waste of time. A commitment to the execution of your social media strategy will deliver real value and a pay off that improves your influence over the competition. So the question is, what’s your social marketing plan?

Real Time Search Results And Social Media

Posted by: admin  /  Tags: , , ,

The Impact Of Real Time Search Results In Automotive Social Media Marketing
Real time search results now featured in Google and Bing increases the significance of your social media initiatives in Twitter and Facebook. Now that the top search engines incorporate relevant tweets and posts in search results, it is increasingly crucial for you to participate in these online conversations by adding value for your fans and followers. Actively being involved in social media marketing expands your influence with potential customers to engage with your dealership now and in the future.

Some of the ways you can influence your online performance is to promote your presence to Facebook and Twitter with your current customer base.

  • Do you currently let your customers know they can find you on Twitter and Facebook?
  • Do you include your Facebook and Twitter information in your offline advertising, in the service drive, on customer receipts, in customer waiting areas, and in your showroom?
  • Are you actively building your Facebook fan base and Twitter followers by asking your customers to join?

Your social media presence needs to be subtle and engaging while building trust and interest in your dealership. The most effective promotions are once a week special time limited offers or discount coupons. When is the last time you updated your social media promotion on Facebook or Twitter?

Using Social Media In The Service Lane

Posted by: admin  /  Tags: , , , , ,

How To Use Twitter In The Quick Service Lane
A Honda dealership was having trouble notifying customers about the quick service lane wait times. Sometimes the quick service lane was completely open and other times it would back up rather quickly. The dealer thought about using email to notify the customers with appointments, but that would not be as responsive of a solution as using the real time capabilities of social media.
The recommendation was to use their Twitter account to post current wait times in the quick service lane. A couple of times a day the service manager tweets the wait status. This was also another way for the dealership to grow their customer base that was following them on Twitter. Another concern from the dealer was how to handle notifications to those service customers without social media access. The solution was to add a Twitter widget to the dealer website home page and the Twitter feed into the dealership’s Facebook account. This greatly increases the reach of their message while making it more accessible.
A side bonus to this arrangement was to generate business when the quick service lane slowed down. The dealer now is able to post service specials from their Twitter account that offer unique specials such as $19.95 oil changes from 10:00 AM to 2:00 PM for one day only.

Rss Feed Tweeter button Facebook button Linkedin button Stumbleupon button